10/04/2025 às 10:05 QuickBooks

How do I troubleshoot QuickBooks payroll update error 30159 after Windows updates?

7
4min de leitura

QuickBooks Payroll Update Error 30159 typically occurs when users try to update payroll or run payroll-related functions. It becomes especially common after a Windows update, where system or security settings may change and interfere with QuickBooks’ ability to connect with Intuit’s payroll servers.

Here’s the error message you might see:

"Error 30159: Payroll Update did not complete successfully."

Let’s break down how to identify the issue, troubleshoot it, and get back to processing payroll.

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What Causes Error 30159 After a Windows Update?

This error generally happens due to:

  • Corruption in the Windows Registry or system files.
  • QuickBooks files being marked as incompatible or blocked by new Windows security settings.
  • Damaged payroll setup files or misconfigured payroll account info.
  • Changes in user permissions or firewall rules.
  • A mismatch between QuickBooks Desktop and Windows system requirements after the update.

Step-by-Step Troubleshooting Guide

Follow these steps in order to fix the error:

Step 1: Restart Your Computer

It’s basic but important. A pending restart from Windows updates can interfere with QuickBooks processes.

  • Save all work.
  • Restart your computer.
  • Launch QuickBooks again and check if the error persists.

Step 2: Run QuickBooks as Administrator

After a Windows update, user permissions might get restricted.

  1. Close QuickBooks completely.
  2. Right-click the QuickBooks Desktop icon.
  3. Select Run as Administrator.

This grants QuickBooks elevated permissions to make system-level changes needed for payroll processing.

Step 3: Update QuickBooks Desktop

Make sure you’re running the latest release of QuickBooks:

  1. Go to Help > Update QuickBooks Desktop.
  2. Click Update Now, then hit Get Updates.
  3. Restart QuickBooks after the update.

Outdated versions are more likely to have compatibility issues after Windows updates.

Step 4: Check Windows System Files

Corrupted system files can block QuickBooks from working correctly. Use the built-in System File Checker:

  1. Type cmd in the Windows search bar.
  2. Right-click Command Prompt and select Run as administrator.
  3. Type the following command and press Enter:
  4. bash
  5. CopyEdit
  6. sfc /scannow

Let it scan and repair any system file issues. Once it completes, restart your system.

Step 5: Verify Payroll Subscription

Sometimes Error 30159 is caused by payroll account issues:

  1. In QuickBooks, go to Employees > My Payroll Service > Account/Billing Information.
  2. Log into your Intuit account.
  3. Ensure your payroll subscription is marked as Active.

If it’s expired or inactive, reactivate it through your Intuit account or contact support.

Step 6: Re-add Payroll Service Key

Re-entering your payroll service key can help QuickBooks re-sync with Intuit’s servers:

  1. Go to Employees > My Payroll Service > Manage Service Key.
  2. Click Remove to delete the existing key.
  3. Click Add and re-enter your 15-digit service key.
  4. Follow the prompts, then click Finish.

Now try updating payroll again.

Step 7: Use QuickBooks Tool Hub

QuickBooks Tool Hub helps fix many common errors:

  1. Download the latest QuickBooks Tool Hub from the official Intuit site.
  2. Open the tool and go to the Program Problems tab.
  3. Select Quick Fix my Program.

You can also go to Installation Issues > Diagnostic Tool if the program issue isn’t resolved.

Step 8: Check Compatibility Settings

After a Windows update, QuickBooks may need to be set to run in compatibility mode:

  1. Right-click the QuickBooks icon and choose Properties.
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for: and select your previous Windows version (e.g., Windows 10).
  4. Also check Run this program as an administrator.
  5. Click Apply and OK.

Step 9: Adjust Windows Firewall and Antivirus Settings

Firewall or antivirus software might block QuickBooks connections after an update.

Add the following QuickBooks components to the exceptions list:

  • QBW32.exe
  • QBDBMgrN.exe
  • IntuitSyncManager.exe
  • Ports: 80 and 443

Refer to your antivirus or firewall documentation for instructions.

Q&A: QuickBooks Error 30159 After Windows Updates

Q1: Why did this error appear right after a Windows update?

A: Windows updates can change user permissions, block applications, or corrupt files. QuickBooks may suddenly lose access to system resources or encounter security barriers when updating payroll.

Q2: I’ve followed all steps, but 30159 still appears. What else can I try?

A: Try creating a new Windows Admin user and run QuickBooks under that account. Sometimes the user profile itself is the issue.

  • Go to Settings > Accounts > Family & Other Users.
  • Click Add someone else to this PC.
  • Set them as an Administrator, then log in and launch QuickBooks.

Q3: Can I still use QuickBooks without fixing this error?

A: Yes, but you won’t be able to process payroll, download tax tables, or file forms. It’s crucial to resolve the issue before your next pay run or tax deadline.

Q4: Does reinstalling QuickBooks fix this error?

A: It can—but it should be your last resort. If you go this route:

  1. Back up your company file.
  2. Uninstall QuickBooks from Control Panel > Programs and Features.
  3. Use the Clean Install Tool from Intuit to remove leftover files.
  4. Reinstall QuickBooks and re-enter your license key.

Q5: Could this be an issue with my Intuit account?

A: Possibly. If your Intuit account is locked, inactive, or disconnected, QuickBooks won’t validate your payroll subscription. Try signing in at https://accounts.intuit.com and verify your credentials.

Q6: What if I’m using an older version of QuickBooks (2019 or earlier)?

A: Intuit may have discontinued support for that version, which affects payroll functionality. Consider upgrading to the latest supported version if you're running into persistent errors like 30159.

Q7: Is this error a sign of a virus or malware?

A: Not necessarily. However, malware can corrupt system files or interfere with QuickBooks. It’s smart to run a full antivirus scan to rule out security threats.

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Final Thoughts

QuickBooks Payroll Update Error 30159 after a Windows update isn’t unusual. It usually comes down to either:

  • A change in user permissions or firewall settings.
  • A mismatch between QuickBooks and updated Windows components.
  • Damaged files or inactive payroll subscriptions.


10 Abr 2025

How do I troubleshoot QuickBooks payroll update error 30159 after Windows updates?

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