QuickBooks is a trusted name when it comes to accounting software, and one of its most essential features is payroll processing. A vital part of payroll is keeping tax tables up to date. These tables ensure your business is calculating federal and state payroll taxes correctly. But what happens when QuickBooks Payroll Tax Table fails to update, especially after you've just installed a Windows or QuickBooks update?
This issue is frustrating, but it’s more common than you’d think. In this guide, we’ll explore why QuickBooks Payroll Tax Table isn’t updating after recent updates, how to fix it, and common questions users like you have faced.
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Understanding the Payroll Tax Table
The QuickBooks Payroll Tax Table is a set of data files used to calculate employee payroll taxes like Social Security, Medicare, federal income tax, and state withholding. Intuit regularly updates these tables to comply with changing federal and state tax laws.
If these tables are not current, your payroll will be inaccurate, potentially leading to tax penalties or incorrect employee paychecks. Hence, regular updates are crucial.
Common Reasons Why the Payroll Tax Table Isn’t Updating
There are several reasons you might be experiencing problems updating the tax table, especially after a system or software update. Here are the most common:
1. Outdated QuickBooks Version
Your QuickBooks version may no longer support payroll updates. Intuit only supports the latest and two previous years of QuickBooks Desktop (e.g., in 2025, only 2025, 2024, and 2023 versions are supported).
2. Payroll Subscription Issues
An expired or inactive payroll subscription can block access to tax table updates.
3. Damaged Update Files
Recent updates (Windows or QuickBooks) may have corrupted important files required to process or download tax updates.
4. Incorrect EIN or Service Key
If QuickBooks cannot validate your subscription due to a wrong Employer Identification Number (EIN) or service key, the update will fail.
5. Blocked Internet Connection
Firewalls, antivirus software, or incorrect internet settings can prevent QuickBooks from accessing Intuit’s update servers.
6. Windows Permissions Issues
After a Windows update, User Account Control (UAC) settings might prevent QuickBooks from installing updates correctly.
7. Incorrect System Date and Time
If your computer’s date and time are wrong, it can prevent secure connections needed to validate and download the update.
Troubleshooting Steps to Fix Tax Table Update Issues
Step 1: Verify Your Payroll Subscription
- Open QuickBooks and go to Employees > My Payroll Service > Account/Billing Information.
- Log in with your Intuit credentials.
- Confirm that your payroll subscription is active.
Step 2: Check Your QuickBooks Version
- Press F2 or Ctrl + 1 to bring up the Product Information window.
- Look for the product version and release date.
- If it’s no longer supported, you’ll need to upgrade QuickBooks.
Step 3: Update QuickBooks Desktop
- Go to Help > Update QuickBooks Desktop > Update Now.
- Check all boxes and click Get Updates.
- Restart QuickBooks when the download is complete.
Step 4: Manually Download the Payroll Tax Table
- Go to Employees > Get Payroll Updates.
- Check the box labeled Download Entire Update.
- Click Download Latest Update.
Step 5: Check Internet and Firewall Settings
- Ensure QuickBooks has permission through your firewall.
- Add exceptions for the following executables:
- QBW32.exe
- QBUpdate.exe
- IntuitUpdateService.exe
Step 6: Run QuickBooks as Administrator
- Right-click the QuickBooks icon and select Run as Administrator.
- Try downloading the tax table again.
Step 7: Use QuickBooks Tool Hub
- Download the QuickBooks Tool Hub from the official Intuit website.
- Open it and select Program Problems > Quick Fix my Program.
- Once finished, reopen QuickBooks and retry the update.
Step 8: Repair QuickBooks Desktop
- Go to Control Panel > Programs and Features.
- Find QuickBooks, click Uninstall/Change, then select Repair.
- Restart your system after the process completes.
Frequently Asked Questions (Q&A)
Q1: What is the current payroll tax table version?
A: You can check your tax table version in QuickBooks by going to Employees > Get Payroll Updates. The version number and last updated date will appear. Always make sure you’re on the most recent one provided by Intuit.
Q2: My subscription is active, but I still can't download the update. Why?
A: Even if your subscription is active, outdated QuickBooks versions, corrupted update files, or blocked internet access can prevent updates. Make sure you’re running the software as an admin and try using the Tool Hub to fix internal problems.
Q3: Can Windows updates cause QuickBooks tax table issues?
A: Yes. After a major Windows update, permissions, registry settings, or security tools may reset. This can interfere with QuickBooks' ability to access the update servers or modify system files during an update.
Q4: Do I need to reinstall QuickBooks to fix this issue?
A: Not usually. Most issues can be resolved with repair tools or by updating settings. However, if nothing else works, uninstalling and reinstalling QuickBooks may help—just be sure to back up your data first.
Q5: What if my firewall is blocking the update?
A: Add QuickBooks and related processes as exceptions in your firewall settings. You can also temporarily disable the firewall to test if it’s the cause—but remember to re-enable it afterward.
Q6: Will an incorrect date or time really stop the update?
A: Yes. Intuit servers require a correct system clock for secure communication. Incorrect time settings can lead to authentication failures during updates.
Q7: Can I update the tax table without the internet?
A: No. QuickBooks needs an active internet connection to download tax table updates. However, in rare cases, Intuit may provide downloadable offline updates (usually via a support call).
Q8: What do I do if I get the message “Payroll update not completed successfully”?
A: This message indicates a failed download or installation. Try:
- Running QuickBooks as administrator.
- Checking your internet.
- Restarting your computer.
- Using the Tool Hub to fix any errors.
Q9: How often does Intuit release new payroll tax tables?
A: Typically every quarter, and sometimes more often if federal or state tax laws change unexpectedly. You’ll usually get a prompt in QuickBooks when a new update is available.
Q10: Is there a way to get notified about tax table updates?
A: Yes. You can turn on update alerts in QuickBooks:
- Go to Edit > Preferences > General > My Preferences.
- Enable notification settings to be alerted about product or tax updates.
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Final Thoughts
When your QuickBooks Payroll Tax Table fails to update after the latest updates—whether it's a Windows update, a QuickBooks upgrade, or just regular maintenance—it’s important to identify the root cause quickly. In many cases, the issue can be resolved by adjusting settings, running built-in tools, or updating QuickBooks itself.